The staff at the hotel are professional and very friendly. Guests have reported outstanding experiences from the door to the desk and to the room. The hotel also takes guest security very seriously, ensuring a safe and comfortable stay for all.

Guests can expect clean rooms with good hotel amenities. Some of the room furniture shows signs of wear and tear, but overall, there is not much to complain about. The only minor issues reported were the lack of slippers in the bathroom and a hair dryer that kept turning off. However, room service was quick to provide a separate hair dryer when requested.

The hotel offers an excellent dining experience. Guests have praised the breakfast and the dishes served at the hotel restaurant, including Grilled Prawns, Grilled Salmon, Green Salad, Fried Squid, and more. The tea and ice-cream were also highly rated. The chef of the restaurant on the second floor is highly professional, and the waiters are very professional and comply with five-star standards.

One unique feature of the hotel is its beautiful yellow marble floor in the lobby. This adds to the overall aesthetic appeal of the hotel, making it a pleasant place to stay for guests. The hotel building is also new, adding to its modern and fresh appeal.