This hotel offers a 5-star luxury experience to its guests. It is known for its comfort, cleanliness, and respectful staff. The rooms are lovely with the typical Hilton comfort, especially the beds. The hotel also offers a stunning view of the Bosphorus, particularly from its 14th-floor bar. The location of the hotel is excellent, making it a great choice for travelers.
The hotel offers excellent quality food and drinks. The Breakfast buffet is very varied and delicious. The Executive Lounge also offers excellent food. The hotel even puts chocolate next to the bed every night as a kind gesture. The taste of the food and drinks is highly praised by the guests.
The staff at this hotel are very professional, friendly, and respectful. They take care of every need of the guests. The staff are also interested and solution-oriented, ensuring a comfortable and hassle-free stay for the guests. One staff member, Dilek Kübra, is particularly mentioned for her amazing service.
One noteworthy detail about this hotel is its exceptional service. The hotel ensures that all guests, including local and Turkish guests, are treated with utmost priority. The hotel avoids any mentality that makes any guest feel like they are not a priority. The hotel's management and quality are also noteworthy, deserving applause.
While the hotel offers an overall excellent experience, the spa area could benefit from a renovation. This minor issue does not significantly impact the overall luxury experience offered by the hotel.
2024 / lovers.istanbul
